1. Why this policy exists
At TinyMoments.in, we help you turn digital photos into real-life keepsakes. To do this, we need some basic information from you. We wrote this policy to be open and honest about what data we collect and how we keep it safe. We promise to treat your personal information with the same care we treat your photo magnets.
2. Information We Collect
When you place an order with us, we collect only what is necessary:
- Your Name: So we know who to address the package to.
- Mobile Number: To send you order updates and for the delivery person to contact you.
- Email Address: To send your receipt and tracking number.
- Shipping Address: So your magnets reach the right doorstep.
- Uploaded Photos: The images you want us to print for you.
3. How We Use Your Information
We use your details strictly for:
- Processing and printing your order.
- Sending you shipping updates (via email).
- Helping you with customer support if you have questions.
4. Your Photos are Yours
This is the most important part. We do not share, sell, or reuse your photos. Your uploaded images are used only to print your order. Once your order is printed and shipped, your photos are securely archived for a short period in case of re-prints, and then deleted. We will never use your personal photos for our marketing without your explicit, written permission.
5. Payment Security
Your payments are safe. We use trusted payment gateways to process transactions. TinyMoments.in never sees or stores your credit card, debit card, or UPI PIN details. All we see is whether the payment was a success or failure.
6. Keeping Data Safe
Our website is secured with SSL encryption (look for the little padlock icon in your browser address bar). We take all reasonable technical measures to ensure your name, address, and photos are not accessed by unauthorized people.
7. Third-Party Services
We share only the necessary information with trusted partners to complete your order:
- Courier Partners: Companies like Delhivery or BlueDart need your name, address, and phone number to deliver your package.
- Payment Gateways: To securely process your payment.
8. Your Rights
You have the right to ask what information we hold about you. You can also request that we update your address or delete your account information from our records at any time by contacting our support team.
9. Updates to Policy
We may update this policy occasionally to reflect changes in how we work or legal requirements. The latest version will always be available on this page.
10. Contact Us
If you have any questions or worries about your privacy, please talk to us. We are a small team and we are happy to help.