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Frequently Asked Questions

Have a question? We’ve got answers. If you can't find what you need, our support team is just an email away.

Ordering & Photos

How do I place an order?

It’s simple! Select your favorite style (Squares, Rectangle, etc.), click “Upload Images”, and then upload your photos directly from your phone gallery. Once uploaded, you can crop them to the defined area and proceed to checkout.

We print exactly what you upload. For best results, use bright, original photos from your camera roll. Avoid using screenshots or photos downloaded from WhatsApp/Facebook, as they often lose quality.

Your phone screen emits light, making photos look super bright and vivid. Paper reflects light, so prints naturally look a bit softer and matte. Small variations in color are normal for printed products.

Shipping & Delivery

When will I get my order?

We need 1-2 days to print and cure your magnets. After shipping, delivery usually takes 5-7 days depending on your location. You will get a tracking link via email/SMS.

Yes! All orders above ₹299 qualify for free shipping across India. For orders below that, we charge a fee from ₹49 – ₹99 based on your location.

Returns & Cancellations

Can I cancel my order?

Because we start printing quickly, you can only cancel within 1 hour of placing the order. Please email or WhatsApp us immediately.

Since these are custom-made with your personal photos, we cannot accept returns or offer refunds unless the product is damaged.

We are so sorry! Please record an unboxing video showing the unopened package and the damage. Send it to us within 12 hours of delivery, and we will send a free replacement.

Still have questions?

Our support team is available from 10 AM to 5 PM, everyday.